July 12, 2020

Leadership during Covid times

Covid times require a leader to start with empathy because each one of us including you are equally vulnerable to the following.

  1. Contracting the Covid-19 virus
  2. A drop in income
  3. Restriction of movement

So how do we tackle the above mentioned three aspects with empathetic leadership at home and at the work place?


Preventive measures for Covid-19 (Needs diligence)

Standard Operating Procedures (SOPs) - You don’t have to invent the wheel again for implementing preventive measures for contracting the spread of Covid-19 at your home or workplace. The WHO and large manufacturing companies such as Toyota have already come up with SOPs during Covid times. All you need to do is get someone to take responsibility for implementing these measures in your home or workplace and conduct regular monitoring of them. The Covid in-charge actually has to be like a monitor in a classroom calling out persons not adhering to the SOPs. You could even setup or use existing CCTVs for monitors to do their job.

Work From Home (WFH) - Deciding strategically who works from home and when, is an exercise that must be done with focus and understanding. Regular feedback from employees on the pros and cons of working from home on particular jobs must be taken to get a better understanding on what’s working for your organisation.


Tackling drops in income (A hard task that needs gentleness)

Dropping Costs - Dropping costs can offset drops in incomes in a business so that the bottom line doesn’t go into the red. Negotiations with your supply chain will yield results because right now everybody is looking for movement in business so that their revenues pick up even if it is at a discount.

Reduction of Emoluments - Reduction of emoluments of employees have to be handled in small groups and should be need based. You cannot reduce these emoluments to a level where monthly bills and rents cannot be paid by employees. A talk with each level of employee to know their needs and then come to a collective decision will keep the motivations in your organisation charged.

Deep Discounts - Deep discounts on the goods and services you offer will drive your dropping revenues from almost nil to at least 50-60% of what they were pre-Covid. Don’t be penny wise and pound foolish when deciding your discount plans.

Innovation - Innovation is positive and positively the winner of all of the above, for tackling drops in income. Digital platforms have proved their worth during Covid times and are the favoured route for delivery of goods and services during these times. You have to lead the digital transformation of your business whichever way you can and there is no way out for this. Innovation happens with innovative people. Identify the innovative people in your organisation and together with them develop a new product or service strategy. It may not be exactly what the market needs so do a pilot of a Minimum Viable Product to test its performance in the market place. The best designs are those designed with empathy.

Restriction of movement (Try the many options to overcome this challenge)

Video Calls - Depression has to be handled by augmenting your life-satisfaction by having video calls with loved ones regularly and daily calls are recommended.

Exotic Meals - Not being able to go out for exotic meals has to be handled by either learning to cook great meals from the many recipe websites and video channels now available free or ordering in a meal from any of the home delivery Mobile apps operational in your city.

Movies - Not being able to go out for movies has to be handled either by subscribing to movie Apps or channels and watching your choice of films from the comfort of your home.

Shopping - Not being able to shop has to be handled by shopping online from the array of online shopping websites and Mobile apps. Don’t forget to buy your favourite book too and curl up in a cozy corner of your home to read it. This will take care of a lot of Covid-19 adverse conditions.

It seems, all you need is the will to love yourself, love others and love your work to reach a work-life balance to thrive in a Covid world.

We are all in it together

If it’s not empathetic, it’s pathetic - Corona Days

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